Refund Policy
All purchases are considered final. We only authorize returns for products that have been damaged in transit or if an incorrect item was shipped.
In the rare occurrence of receiving a damaged product, customers are required to contact our Customer Support email within 48 hours of the delivery date. Please include photos of the issue and a screenshot of your order confirmation email in your correspondence. Upon receiving your email, we will promptly review the situation and take appropriate action to ensure a replacement is arranged and dispatched. If, for any reason, a replacement item (such as Limited Items or Collections) is unavailable, we will issue a full refund for the retail price.
Your satisfaction is our top priority, and we value your feedback. Please share your thoughts on our performance and let us know how we can further enhance your experience.